Response Formats and Satisfaction Surveys for Elders
نویسندگان
چکیده
منابع مشابه
Response formats and satisfaction surveys for elders.
PURPOSE A factor common to the results of many satisfaction surveys of elders is a lack of response variability. Increasing response variability may be useful if satisfaction surveys of elders are to be productively used in the future. In this paper, we first examine elders' preferences between five response formats and then examine the response variability of these five commonly used formats. ...
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ژورنال
عنوان ژورنال: The Gerontologist
سال: 2004
ISSN: 1758-5341,0016-9013
DOI: 10.1093/geront/44.3.358